Get Bold (Shanette Luellen's Library) by Sandy Carter

Author:Sandy Carter
Language: eng
Format: epub
Publisher: IBM Press
Published: 2012-06-16T16:00:00+00:00

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Case Study: Sogeti

Sogeti is a leading provider of professional technology services, specializing in application management, infrastructure management, high-tech engineering, and testing. Sogeti brings together more than 20,000 professionals in 15 countries and is present in more than 200 locations in Europe, the U.S., and India. For Sogeti, the challenge was getting these geographically dispersed organizations to all point in the same direction. With many employees working from client sites, home, and small satellite offices, how could Sogeti knit together a stronger sense of a single Sogeti cultural identity that aligns to the same business strategy?

To support innovation and growth that would let it enter new markets, the company decided to find ways of fostering teamwork and peer communication among its multiple business groups and locations. Because Sogeti’s people are the company’s most valuable asset, a powerful tool was needed to connect Sogeti people all over the world, providing them with a social platform that would allow them to share information and collaborate. To support that goal, Sogeti developed TeamPark, an internal collaborative platform for employees.

TeamPark enables sharing of almost any kind of data, including reports, graphics, white papers, videos, photos, and bookmarked websites. An integrated active profile directory provides a way to identify experts across the company’s 200 office locations. This accelerates knowledge transfer, allowing experts to find each other quickly.

Again, the benefits have been tangible. Sogeti was able to greatly improve internal knowledge sharing and collaboration. TeamPark provides a unified entry point to information, ensuring that users will find the latest updates and reducing search time for finding staff expertise. TeamPark also speeds the formation of consulting teams for customer engagements, helping Sogeti more quickly enter new markets, driving new revenue and market-share opportunities.

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